Privacy Notice

In Stitches / The Threaded Needle, serving New England's knitting community for over 30 years, is privately owned by Jean Holtey. Its website practices are committed to maintaining your confidence and trust, and accordingly maintains the following privacy policy to protect personal information you provide online. The following privacy policy is modeled after that established by the Better Business Bureau.

Release of Information to Third Parties
Personal information will not be released to third parties except by In Stitches / The Threaded Needle for the sole purpose of processing purchase and/or refund transactions through Pay Pal. In Stitches / The Threaded Needle does not store or handle any credit card information. Information is collected by Pay Pal to fulfill your requests for certain products and services, to process payment transactions, to facilitate billing, and otherwise deliver the payment gateway services to In Stitches / The Threaded Needle. Personally identifiable consumer information is used to process payment transactions and for no other purpose.

Mailing List:
In Stitches / The Threaded Needle's mailing list will never be sold, reused, rented, loaned, nor otherwise disclose any e-mail, e-mail addresses, subscriber information, or subscriber personal information. Any information given to In Stitches / The Threaded Needle will be held with the utmost care, and will not be used in any way that you have not consented to. E-mail addresses will never be used, sold, loaned, rented, or otherwise distributed or disclosed to any third party for any reason. Employees and personnel of In Stitches / The Threaded Needle who have access to a client's personally identifiable information are required to keep the information strictly confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for In Stitches / The Threaded Needle.

Basic Confidentiality Policy
It is In Stitches / The Threaded Needle's policy that personal information, such as your name, postal and e-mail address or telephone number, is private and confidential, unless, as a registered Forum participant you request it be displayed. Otherwise, the personal information you provide is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide the information (such as to reply to a question or to notify you of new articles and features on the site.). For example, when you email a question the personal information you provide will be used to respond. If you also indicate by email that you would like to receive information about upcoming products, your personal information will be added to our In Stitches / The Threaded Needle list. We send out notices every one to two months to those email addresses. Instructions to be removed are included with each mailing. Your request to be removed is promptly respected.

No Computer Tracking of Identifiable Information
With the exception of the Forum under some participant agreed-to circumstances, our website is not set up to collect or distribute personal information about its visitors. It does recognize the home server of visitors, but not e-mail addresses. For example, we can tell which Internet Service Provider our visitors use, but not the names, addresses or other information about our visitors that would allow us to identify the particular visitors to our sites. Any information obtained by these numeric averages are used only for internal purposes by In Stitches / The Threaded Needle staff to help them assess information such as popular articles, "page not found" errors, and what countries, states and cities are visiting. It also indicates, in some cases, if you came to us through another website and helps us appreciate those referring visitors to us. In addition, it tracks information about the visits to our web sites. For example, we compile statistics that show the daily number of visitors to our sites, the daily requests we receive for particular files on our web sites, etc. Again, the statistics contain no personal information and cannot be used to gather such information.

Disclaimer Note: In Stitches / The Threaded Needle or it's on-line shop cannot be responsible for any misuse of your personal information voluntarily displayed on the website. If you suspect that it is being misused we urge you to notify us immediately.